개인정보처리방침
Last updated: December 12, 2025
Welcome to Zagnei's online store, powered by Shopify. This Privacy Policy explains how your personal information may be collected, used, and protected when you visit the website, make a purchase, or contact the store. By using this store, you agree that you have read and understood how your information is handled.
+ Store Information
* Store Name: Zagnei
* Address: Königstrasse 82. Stuttgart 70173 Germany
* Email: support@zagnei.net
+ Personal Information That May Be Collected
Depending on how the store is used, the following information may be collected:
* Contact information:
name, address, email, phone number
* Payment information:
credit/debit card, PayPal, or other payment details
* Order information:
items viewed, added to cart, purchased, returned, or exchanged
* Communications:
messages sent via email or contact form
* Device information:
IP address, browser type, device information, cookies
+ How Your Information May Be Used
Your personal information may be used for the following purposes:
* Order processing and delivery:
to ensure your items are shipped correctly and safely
* Payment processing:
to handle transactions securely
* Account and service management:
to maintain account details and preferences
* Customer support:
to respond to inquiries and resolve issues
* Personalized shopping experience:
to recommend products or provide relevant notifications (Marketing communications - such as newsletters - will only be sent if consent has been provided.)
+ Sharing Your Information
Your personal information may be shared in the following circumstances:
* With Shopify and third-party service providers to process payments, fulfill orders, and provide customer support
* With legal authorities when required by law
We do not sell your personal information, and we do not share it with third parties for marketing purposes without your consent. Unnecessary global ad tracking is avoided.
+ Cookies and Tracking
Cookies may be used to improve the shopping experience and perform basic analytics.
Cookie settings can be managed or disabled in your browser.
+ Data Retention
* Order and account information will be retained as long as necessary to complete orders and comply with legal obligations.
* Data will be deleted or anonymized when no longer required.
+ Your Rights (GDPR / EU)
Depending on your location, the following rights may be exercised:
* Access the personal data that is held
* Request correction of inaccurate data
* Request deletion of personal data
* Request restriction of processing
* Receive a copy of your personal data and transfer it to another service
* Withdraw consent for processing
Requests can be made via email to support@zagnei.net
Verification of identity may be required.
+ Children’s Privacy
This website may include content intended for children.
However, account registration and the submission of personal information are limited to users aged 16 and over.
Personal information from children under the age of 16 is not knowingly collected.
If a parent or legal guardian believes that personal information has been collected from their child, they may request its deletion.
+ Security
Basic security measures, such as SSL encryption, are implemented to protect your personal information. However, no system is completely secure, and caution is advised when transmitting sensitive information.
+ International Data Transfers
Personal information may be transferred or stored outside your country, including on Shopify servers. All transfers are conducted using legally recognized safeguards, such as EU Standard Contractual Clauses.
+ Contact
Questions, concerns, or requests regarding personal data can be sent to:
Email: support@zagnei.net